Sunderland Privacy Policy

Data We Gather

We gather and manage various forms of personal information, such as:

How We Handle Your Data

Your personal information is utilized for these purposes:

• Service Provision in Sunderland:
  • We handle your vehicle rental bookings and agreements with care. Identity verification is conducted to confirm that you meet our rental criteria. Our team facilitates the collection and return of vehicles, ensuring a smooth experience. Payments, deposits, and any applicable charges are processed efficiently to maintain transparency and clarity in your transactions.
• Customer Communication in Sunderland (Legitimate Interest/Contract Performance):
  • Delivering booking confirmations, updates, and essential rental details. Addressing your questions and offering customer assistance. Informing you of any changes to our services or policies.
• Marketing Consent and Legitimate Interest in Sunderland:
  • We will send you promotional offers, newsletters, and service updates based on your consent or our legitimate interest. You can opt out at any time.
• Service Enhancement for Customer Benefit:
  • Evaluating website interactions to refine user experience and site functionality. Conducting assessments to improve our vehicle fleet and service offerings.
• Compliance with Sunderland Regulations:
  • Adhering to local laws, regulations, and tax obligations. Safeguarding against fraud and maintaining service integrity. Addressing conflicts and upholding our terms of service.

3. Data Sharing Practices

Sharing Your Information with Us

• Local Partnerships for Car Hire Services: Service providers, including payment processors, IT support, and maintenance teams, assist us in delivering our offerings. They are contractually required to safeguard your information.

We do not share your personal information for marketing.

4. Data Protection

We employ suitable technical and organizational measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. Our strategies include encryption, access controls, secure servers, and routine security evaluations. Nevertheless, it is important to recognize that no method of internet transmission or electronic storage is entirely secure.

Data Retention Policy

We keep your personal information only for the duration necessary to achieve the purposes for which it was collected. This includes compliance with any legal, accounting, or reporting obligations. The length of time we retain information depends on its nature and the specific circumstances surrounding its processing.

Your Rights in Sunderland

Your rights under Sunderland's data protection regulations

• Accessing Your Information: Obtain a copy of your personal data stored with us.

To exercise your rights, contact us at the details provided.

Cookies and Tracking Practices

Our website employs cookies and similar technologies to improve your browsing experience, assess site traffic, and tailor content to your preferences. You can adjust your cookie settings directly in your browser.

Policy Changes

We will update this Privacy Policy occasionally to align with changes in our practices or legal standards. Each update will be reflected on this page with a new "Last Updated" date. We recommend reviewing this policy regularly to stay informed about how we manage your information.

Contact Our Sunderland Team

For inquiries regarding our Privacy Policy or data practices, please reach out to us: